Episodes
Thursday Sep 23, 2021
Thursday Sep 23, 2021
Thursday Sep 16, 2021
Season 3 Episode 11: Building Sustainable Customer Relationships with Pega
Thursday Sep 16, 2021
Thursday Sep 16, 2021
A customer first mantra often exists in financial institutions as it’s the most effective way to grow revenue. Yet, customers are still feeling undervalued
When competition is prioritised over retention, and competition is intense, retaining customers is challenging.
With the pandemic accelerating the adoption of digital channels, how are banks going to ensure their customers continue to feel valued?
Download Report Now: https://campaigns.rfigroup.com/pegareport/
Thursday Sep 02, 2021
Season 3 Episode 10: Sarah Altuwijri - Banque Saudi Fransi
Thursday Sep 02, 2021
Thursday Sep 02, 2021
Hosts:
Kate Wilson and Anna Shaw - RFi Group
Producer:
Taylor Henderson - RFi Group
Version: 20240320