Episodes
Thursday Sep 16, 2021
Season 3 Episode 11: Building Sustainable Customer Relationships with Pega
Thursday Sep 16, 2021
Thursday Sep 16, 2021
A customer first mantra often exists in financial institutions as it’s the most effective way to grow revenue. Yet, customers are still feeling undervalued
When competition is prioritised over retention, and competition is intense, retaining customers is challenging.
With the pandemic accelerating the adoption of digital channels, how are banks going to ensure their customers continue to feel valued?
Download Report Now: https://campaigns.rfigroup.com/pegareport/
Version: 20230822
Comments (0)
To leave or reply to comments, please download free Podbean or
No Comments
To leave or reply to comments,
please download free Podbean App.