Episodes
Thursday Sep 16, 2021
Season 3 Episode 11: Building Sustainable Customer Relationships with Pega
Thursday Sep 16, 2021
Thursday Sep 16, 2021
A customer first mantra often exists in financial institutions as it’s the most effective way to grow revenue. Yet, customers are still feeling undervalued
When competition is prioritised over retention, and competition is intense, retaining customers is challenging.
With the pandemic accelerating the adoption of digital channels, how are banks going to ensure their customers continue to feel valued?
Download Report Now: https://campaigns.rfigroup.com/pegareport/
Thursday Sep 02, 2021
Season 3 Episode 10: Sarah Altuwijri - Banque Saudi Fransi
Thursday Sep 02, 2021
Thursday Sep 02, 2021
Hosts:
Kate Wilson and Anna Shaw - RFi Group
Producer:
Taylor Henderson - RFi Group
Thursday Aug 26, 2021
Season 3, Episode 9: Carolyn Breeze and Luke Fossett - GoCardless on Open Banking
Thursday Aug 26, 2021
Thursday Aug 26, 2021
Thursday Jul 29, 2021
Season 3, Episode 8 - Buy Now Pay Later with Zip, humm and Laybuy
Thursday Jul 29, 2021
Thursday Jul 29, 2021
Thursday Jul 15, 2021
Season 3 Episode 7: Rebecca Schot-Guppy, Fintech Australia
Thursday Jul 15, 2021
Thursday Jul 15, 2021
Thursday Jul 01, 2021
Season 3 Episode 6: Kristy Duncan - Women in Payments: Women in Leadership
Thursday Jul 01, 2021
Thursday Jul 01, 2021
Hosts:
Kate Wilson - Research Director & Deputy GM - RFi Group
Anna Shaw - Head of Client Insights - RFi Group
With Guest:
Kristy Duncan - CEO & Founder - Women in Payments
Produced By:
Taylor Henderson - Marketing Manager - RFi Group
Thursday Jun 17, 2021
Thursday Jun 17, 2021
Join Anna Shaw and Kate Wilson as they discuss financial wellness and inclusion. Joined by Mariko Braswell from Move78 and Dr. Vinita Godinho from Financial Resilience Australia as they discuss the challenges that generations are facing with their financial wellbeing. They discuss their partnership to create the APAC Financial Wellness Initiative as well as their global alliances.
Hosts:
Anna Shaw - Head of Client Insights. RFi Group
Kate Wilson - Research Director and Deputy GM AUNZ, RFi Group
Producer:
Taylor Henderson - Marketing Manager, RFi Group
Thursday Jun 03, 2021
Season 3 Episode 4: Beau Bertoli - Prospa; SME Recovery from the Pandemic
Thursday Jun 03, 2021
Thursday Jun 03, 2021
Thursday May 20, 2021
Season 3, Epsiode 3: James Brown - Fintech NZ: Solving key challenges with Fintech
Thursday May 20, 2021
Thursday May 20, 2021
Thursday May 06, 2021
Thursday May 06, 2021